Terms & Conditions

Terms & Conditions

You agree to use FRESHTODOOR.AE website (the "Website") only for purposes that are permitted by this Terms & Condition and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.

You agree that you will not access or attempt to access the Website other than through the interface that is provided by FRESHTODOOR.AE, unless you have specifically been permitted to do so in a separate written agreement signed by an authorized representative of FRESHTODOOR.AE .

You specifically agree not to access or attempt to access the Website, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers. You agree that you will not engage in any activity that disrupts or otherwise interferes with the Website (or the servers and networks which are connected to the Website).

You agree that you will not duplicate, reproduce, copy, sell, trade or resell the Website for any purpose.

You agree that you are solely responsible for any breach of your obligations under this Terms & Condition and for the consequences (including any loss or damage which FRESHTODOOR.AE may suffer) of any such breach.


Your account and amendment to the terms of use

You may be required to register with FRESHTODOOR.AE in order to access certain services or areas of the Site. With respect to any such registration, we may refuse to grant to you the user name you request. Your user name and password are for your personal use only. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. In addition to all other rights available to FRESHTODOOR.AE including those set forth in these Terms & Conditions, FRESHTODOOR.AE reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders.

We may from time to time modify or change the Terms and Conditions.The revised Terms of Use will govern your future use of our Site and Service, so we strongly suggest that you visit and review our Terms of Use periodically. Each version is specifically dated. If you do not agree to the revised version, you must immediately stop using our Site and Service. Our Terms of Use were last updated on February 14, 2017, Terms and Conditions Agreement applies from this date onwards.


Intellectual Property

All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively "Content") is owned or licensed property of FRESHTODOOR.AE or its suppliers or licencors and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all Content on the Site is the exclusive property of FRESHTODOOR.AEFRESHTODOOR.AE and its suppliers and licencors expressly reserve all intellectual property rights in all Content.


Legal capacity to make agreements and transactions

If you are under the age eighteen (18) years you cannot place orders with FRESHTODOOR.AE. By accepting these Terms of  Use you acknowledge that you are over the age of eighteen (18) years. Should FRESHTODOOR.AE suffer any damage or other losses as a result of a transaction entered into by a minor.FRESHTODOOR.AE reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with FRESHTODOOR.AE.


Pricing and Payment

  • Base Currency: All fees and prices are in UAE Dirhams (AED)
  • Changing of Prices: FRESHTODOOR.AE prices are subject to modification at any time. Prices may also vary due to a launching price, a promotional offer or sales. Prices of items that are not in stock or that are available for a pre-order are valid during its promotional period after the order was placed. Should the price of those items change with respect to the pre-order price, Customer will be informed and will have the possibility to cancel the order. We reserve the right to update prices displayed on the website from time to time and once updated, they cannot be claimed against an order that has already been confirmed or delivered.
  • Typographical Errors: FRESHTODOOR.AE strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our Website. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our Web site is labelled with an incorrect price due to some typographical, informational, technical or other error, FRESHTODOOR.AE shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.

Additionally, all hyperlinks to other Web sites from FRESHTODOOR.AE are provided as resources to customers looking for additional information and/or professional opinion. FRESHTODOOR.AE does not assume responsibility for the claims and/or representations made on these or any other Web sites.

FRESHTODOOR.AE currently offers COD (“Cash on Delivery”) payments and all major credit and debit cards processed via CCAvenue. However, Cash On Delivery option is only applicable within the delivery areas. In order to protect the website visitors to the best of our knowledge, we implement several security policies and certificates. These layers of protection could be by-passed if the user's computer is/was infected with a virus or malicious software.FRESHTODOOR.AE or its associated partners and employees cannot be held responsible in such a scenario or circumstance. 
FRESHTODOOR.AE reserves the right to refuse a delivery or honour an order from a Customer who has not paid part or the totality of a previous order or with whom a litigious dispute is in progress. FRESHTODOOR.AE also reserves the right to take any necessary steps including legal action in case of outstanding or non-payment of fees by you.

  • FRESHTODOOR.AE does not offer International shipping options at this time.
  • Exact delivery times cannot be guaranteed.
  • FRESHTODOOR.AE will NOT deal with or provide any services or products to OFAC sanctioned countries in accordance with the law of UAE.